U RATE, U REVIEW
Our merit is based upon your overall satisfaction. Your feedback helps to direct our steps and helps to motivate our team. Feel free to rate and review our games and customer service. You can also leave a link to your steam profile or source on the review being posted. *Keep in mind, all reviews can be rated by the community with a thumbs up or a thumbs down. All reviews must be approved by a moderator before it is made public. Although most reviews are approved, any statements that may include inflammatory remarks, false claims or vulgarity will not be accepted.
U SATISFACTION POLICY
If you purchased any one of our games, we understand that you intended to enjoy your gaming experience with us. We are working harder every day to meet your needs for being a customer and supporter of our games and community.
Nothing pleases us more than knowing we’ve made you happy, this is the motivation behind the countless hours spent developing and updating each of our games.
If you purchased any of our “U Game Me” game titles from Steam and are displeased with your purchase in any way, we will do our best to cooperate with Steam to ensure you get a refund. If there is any other way we can compensate you for any inconvenience, we can replace your purchase with any of our games now or in the future of equal or more value.
We take to heart every comment and suggestion as our intent is to meet the needs of the players and those who have shown support for our games. All constructive criticism and advice is welcome as we are constantly working harder to do better for our players.
If you have any concerns or gripes about our game, community, customer service or policies, please let us know in a constructive manner either by contacting us directly or on our community boards. We need to know how to do better for you.
We offer free customer and technical support for everyone who purchased a game. If you have any technical issues, feel free to post on steam discussion boards or contact us directly for immediate support and help.
*Our policy is limited only to customers who purchased a “U Game Me” game directly from “U Game Me” or steam. Please take the time to rate our customer service or over all experience with us.
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